Privacy policy

Last Updated: September 22, 2026

Information We Collect

FilgesWear may collect information that you provide when you place an order, create or use an account, contact customer service, or otherwise interact with our website.

This information may include your name, email address, billing information, shipping address, order information, and information included in customer service communications.

How We Use Information

Process and fulfill orders.
Process payments through applicable payment providers.
Arrange and support delivery.
Respond to customer service requests.
Process returns and refunds.
Maintain website functionality.
Help prevent fraudulent or unauthorized activity.
Comply with applicable legal obligations.

Cookies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Third-Party Service Providers

We may use third-party providers for payment processing, website hosting, analytics, shipping, order fulfillment, customer service, and other business functions.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Customer Privacy Requests

If you have a question about your personal information or wish to submit a privacy-related request, contact us at service@filgeswear.shop.

We will respond to privacy-related inquiries within 10 business days after receiving the request.

If additional time is required because of the nature or complexity of a request, we will notify you within the initial 10-business-day period.

Security

We use reasonable measures designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.